Wayne State University

Ingrid J Guerra-Lopez

Ingrid J Guerra-Lopez
Professor, Learning Design and Technology and Director, Institute for Learning and Performance Improvement
399 College of Education

Office Hours: By appointment

(313) 577-5139

Education
  • Ph.D. (2001) Instructional Systems, Florida State University, Tallahassee, FL.
  • MS (1998) Instructional Systems with an Emphasis in Performance Systems Design, Florida State University, FL
  • BA (1997): Psychology, Minor in English & Philosophy, Florida State University, Cum Laude.
  • AA (1995): Communications, Miami-Dade Community College, Honors.

Biography

 

Dr. Guerra-López is a Professor at Wayne State University and Director of the Institute for Learning and Performance Improvement. Dr. Guerra-López's research focuses on improving learning and performance effectiveness through learning systems analysis, design, alignment, and evaluation. Her work also includes the design and development of performance measurement and management systems, and key performance indicators (KPI) mapping. Her most recent work is focused on the strategic alignment of learning, talent development, and performance improvement programs.


She has held key leadership positions in prominent professional organizations in the field, including the International Society for Performance Improvement (ISPI) Board of Directors, Editor-In-Chief of its research journal, Performance Improvement Quarterly, Chair of the ISPI Research Committee, and various other key committees and task forces. In 2017, Dr. Guerra-López was awarded the ISPI Distinguished Service Award, one of ISPI’s most significant honors.


She has written eight books, including the best-seller Needs Assessment for Organizational Success, and over 100 other publications in performance measurement and evaluation, needs assessment, and strategic alignment. She has also worked with students, leadership, and organizations in over 35 countries disseminating evidenced-based performance improvement practices.


Dr. Guerra-López earned her Ph.D. and Masters in Instructional and Performance Systems and her undergraduate in psychology with honors from the Florida State University. She has been recognized by the Florida State University's Instructional Systems Design program for her contributions to the field, and received the distinguished Gagne/Briggs Outstanding Alumnus award in 2014.

 

Responsibilities

Research, Teaching, Advising: Performance Improvement

Area Of Expertise

  • Learning systems analysis and design
  • Strateglic alignment of learning and performance improvement programs and systems
  • Workplace performance measurement and management 
    • Performance assessment, monitoring and evaluation
    • Performance indicator mapping
    • Feedback and decision-making mechanisms

 

Research Interests

Dr. Guerra-López’s current research focuses on a set of interrelated processes for supporting the strategic alignment of learning and performance management/improvement programs that includes system analysis, design, implementation, monitoring and evaluation.

 

Courses Taught

• Performance Evaluation
• Needs Assessment & Analysis
• Performance Consulting
• Research in Learning Design & Technology
• The Adult Learner
• Introduction to Human Performance Technology

 

Community Engagement Activities

Dr. Guerra-Lopez does significant work in capacity building for international development through collaborations with the World Bank, The United States Agency for International Development, the Interamerican Development Bank, and the United Nations.

Grants

Child Care Access Means Parents in School (CCAMPIS)
2013 - 2015
Mathematics and Science Partnership Program. Improving Proportional Reasoning Instruction through eNgineering Tasks (IMPRINT).
2013 - 2014
Using Data in Cyberlearning: Girl Scouts of America.
2013 - 2014
Mathematics Enhancement for Detroit Area Teachers (MEDeATe). National Science Foundation, Noyce Master Teaching Fellowship Track
2013 - 2014
Design for Sustainability
2008 - 2010
Knowledge Capture and Training Development
2008
Detroit Digital Learning Community Expansion Planning
2007 - 2008
Evaluation of Succession Management.
2007
Evaluation of Detroit Public Schools, Detroit Digital Learning Community
2006

Awards & Honors

2017
International Society for Performance Improvement Distinguished Service Award
2014
Outstanding Leadership Award for Service as International Society for Performance Improvement Board of Directors
2014
Recipient of the Gagne/Briggs Outstanding Alumnus Award -Instructional Systems, Florida State University
2011
International Society for Performance Improvement: Case Study Competition Winner
2008
ISPI Service Award. International Society for Performance Improvement
2006
International Education Conference Award for Distinguished Contribution to the field of Education and Training, Mexico
2004
ISPI Service Award. International Society for Performance Improvement
2001
Certificate of Merit, Gagne/Briggs Outstanding Doctoral Student
2001
Certificate of Merit, Ruby Diamond Future Professors
2001
Recipient of the Lilliana Muhlman Masoner Award for Excellent Performance as an International Student in the Instructional Systems Program
2000
Certificate of Merit for the Lilliana Muhlman Masoner Award for Excellent Performance as an International Student in the Instructional Systems Program
2000
Certificate of Merit, Gagne/Briggs Outstanding Doctoral Student
2000
Recipient of the Lilliana Muhlman Masoner Award for Excellent Performance as an International Student in the Instructional Systems Program
2000
Certificate of Merit, Ruby Diamond Future Professors
1999
Certificate of Merit for the Lilliana Muhlman Masoner Award for Excellent Performance as an International Student in the Instructional Systems Program
1997
Cum Laude
1995
Graduation with Honors

Presentations

Program Performance Portfolios: Measuring and Managing Graduate Medical Education
Guerra-Lopez, I 2010   International Conference on Education. Honolulu, Hawaii.
Program Performance Measurement Systems: Managing Performance though Measurement
Guerra-Lopez, I 2009   International Society for Performance Improvement. Orlando, FL.
Research Forum: Dissertation 101
Guerra-Lopez, I 2009   International Society for Performance Improvement. Orlando, FL.
Developing Competent Program Directors: A Leadership Model for Graduate Medical Education
Guerra-Lopez, I 2009   Graduate Medical Education Conference, Dallas, TX.
Evaluando Ecosistemas de Negocios
Guerra-Lopez, I 2008   First International Business Conference, Sonora, Mexico.
Evaluating Impact: Evaluation and Continual Improvement for Performance Improvement Practitioners
Guerra-Lopez, I 2008   nternational Society for Performance Improvement. NYC, NY.
Research Methods: How to collect useful data through well-designed questionnaires
Guerra-Lopez, I 2008   International Society for Performance Improvement. NYC, NY.
How Do We Know That We Are Getting Worthy Results? A Look at the Status of Evaluation and Performance Measurement in Performance Improvement
Guerra-Lopez, I 2008   International Society for Performance Improvement.
Science and Research Community in Performance Improvement: Future Directions
Guerra-Lopez, I 2008   International Society for Performance Improvement. NYC, NY.
Fortune 500 Ranking: A Real Indicator of Organizational Performance?
Guerra-Lopez, I 2008   International Society for Performance Improvement. NYC, NY.
The Impact Evaluation Process
Guerra-Lopez, I 2007   International Society for Performance Improvement. San Francisco, CA.
Fifth Annual ISPI Research Exchange International Society for Performance Improvement.
Guerra-Lopez, I 2007   San Francisco, CA.
Ethics and Standards for Performance Improvement Professionals: What do these mean for you?
Guerra-Lopez, I 2007   ISPI Michigan General Session. Southfield, Mi (special invited speaker)
La Evaluacion del Valor Agregado: Conceptos y Procesos Para Evaluar Lo Que Importa
Guerra-Lopez, I 2006   2nd International Congress of Education, Sonora, Mexico.
Evaluating What Really Matters
Guerra-Lopez, I 2006   ISPI Tampa General Session. Tampa, FL
mproving and Validating HPT Practice Through the Application of Key Research Findings
Guerra-Lopez, I 2006   International Society for Performance Improvement- Europe. Dallas, TX.
Science and Research Community Caucus
Guerra-Lopez, I 2006   International Society for Performance Improvement. Dallas, TX.
Fourth Annual ISPI Research Exchange International Society for Performance Improvement.
Guerra-Lopez, I 2006   Dallas, TX.
What Does the Data Say About the BEM?
Guerra-Lopez, I 2006   International Society for Performance Improvement. Dallas, TX.
Saving the World with HPT
Guerra-Lopez, I 2006   International Society for Performance Improvement, Michigan Chapter, Southfield.
Validating Gilbert's Behavioral Engineering Model.
Guerra-Lopez, I 2005   International Society for Performance Improvement- Europe. Berlin, Germany
3rd Annual Research Exchange
Guerra-Lopez, I 2005   International Society for Performance Improvement. Vancouver, Canada
Managing for Effective Practice: Essential HPT Competencies
Guerra-Lopez, I 2005   International Society for Performance Improvement. Vancouver, Canada
Snake Oil or Results: How You Can Improve, Validate (or Justify) Your HPT Practices
Guerra-Lopez, I 2005   International Society for Performance Improvement. Vancouver, Canada
11 Years of Mega Planning and Implementation: A Case Study in Higher Education
Guerra-Lopez, I 2005   International Society for Performance Improvement. Vancouver, Canada
Como Demostrar el ROI del E-Learning
Guerra-Lopez, I 2004   Simposio Internacional del E-Learning, Lima, Peru
El Verdadero valor del E-Leanring
Guerra-Lopez, I 2004   Simposio Internacional del E-Learning, Lima Peru
Needs Assessment: A step-by step guide.
Guerra-Lopez, I 2004   International Society for Performance Improvement, Tampa FL
Integrating Sound Business Practice with Societal-Based Objectives and Ethics
Guerra-Lopez, I 2004   International Society for Performance Improvement, Tampa FL
Research Exchange
Guerra-Lopez, I 2004   International Society for Performance Improvement, Tampa FL
Assessing Results: Understanding What Accomplishments Your Organization is Really After and How to Tell if They Have Been Reached
Guerra-Lopez, I 2003   American Evaluation Association. Las Vega, NV.
Assessment vs. Evaluation: Determining Which Approach is Required
Guerra-Lopez, I 2002   American Evaluation Association. Washington, D.C.
Vocational Rehabilitation Based on Results: A Case Study
Guerra-Lopez, I 2002   International Society for Performance Improvement. Dallas, TX.
Identifying Measurable Results: A Needs Assessment Case Study
Guerra-Lopez, I 2002   Got Results Special Exhibit. International Society for Performance Improvement. Dallas, TX.
Strategic Thinking & Planning: Aligning Government Performance and Societal Value Added
Guerra-Lopez, I 2000   Argentine Delegation, Province of San Luis, Argentina. City Hall, Tallahassee, FL.
Authentic Learning: A Case Study
Guerra-Lopez, I 1999   Association for Educational Communication and Technology, Houston, TX.

Publications

The Impact Evaluation Process
Guerra-Lopez, I.   2010 The Measurement & Evaluation Handbook
Performance tracking and management systems
Guerra-Lopez, I.   2010 Handbook for the Selection and Implementation of Human Performance Interventions
Process improvement: Measurable outcomes baesd on customer requirements
Uday-Riley, M. & Guerra-Lopez, I.   2010 Handbook for the Selection and Implementation of Human Performance Interventions
Are Performance Improvement Professionals Measurably Improving Performance? A look at what PIJ and PIQ have to say about the current use of evaluation and measurement in the field of performance improvement
Guerra-Lopez, I & Andrei, H.   2009 Performance Improvement Quarterly 22(2)
Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance
Guerra-Lopez, I   2008 Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance
The Assessment Book
Kaufman R. & Guerra-Lopez, I.   2008 The Assessment Book
Evaluating impact: Evaluation and continual improvement for performance improvement practitioners
Guerra-Lopez, I.   2007 Evaluating impact: Evaluation and continual improvement for performance improvement practitioners
Evaluacion y Medicion del Desempeno: Conceptos y Herramientas para la medicion del desempeno de programas y organizaciones
Guerra-Lopez, I.   2007 Evaluacion y Medicion del Desempeno: Conceptos y Herramientas para la medicion del desempeno de programas y organizaciones
Planning a responsive evaluation: Establishing solid partnerships by clarifying expectations and purpose
Guerra-Lopez, I.   2007 Performance Improvement Journal 46(8)
The Impact Evaluation Process: Building a case for demonstrating the worth of performance improvement Interventions
Guerra-Lopez, I.   2007 Performance Improvement Journal 46(7)
A Seven-Step evaluation process for evaluating performance improvement interventions
Guerra-Lopez, I.   2007 Performance Improvement Express 10
Practical evaluation for educators: Finding out what works and what doesn't
Kaufman, R., Guerra, I. & Platt, W.   2006 Practical evaluation for educators: Finding out what works and what doesn't
Human performance technology: Standards and ethics
Guerra , I   2006 Handbook of human performance technology 1024-1046
How to plan an evaluation
Guerra, I.   2006 The 2006 training and performance sourcebook 233-239
How to develop useful questionnaires
Guerra, I.   2005 The 2005 training and performance sourcebook 233-238
Outcome-Based Vocational Rehabilitation: Measuring valuable results
Guerra, I.   2005 Performance Improvement Quarterly 18(3) 65-75
Social responsibility and educational planning
Guerra, I. & Rodriguez, G.   2005 Performance Improvement Quarterly 18(3) 56-64
Government workers adding societal value: The Ohio Workforce Development Program
Guerra, I; Bernardez, M. Jones, M. & Zidan, S.   2005 Performance Improvement Quarterly 18(3) 76-99
Does your performance require improvement?
Guerra, I.   2003 The 2003 training and performance sourcebook 125-137
How do you determine whether assessment or evaluation is required
Watkins, R. & Guerra, I   2003 The 2003 team and organizational development sourcebook 131-139
Key competencies required of performance improvement professionals
Guerra, I   2003 Performance Improvement Quarterly 16 (1) 55-72
Systematically designing instruction for distance education
Guerra, I. & Watkins, R.   2003 Quarterly Review of Distance Education 4(3) 199-201
Asking and Answering the Right Questions: Collecting Relevant and Useful Data
Guerra, I .   2003 Performance Improvement Journal 42(10) 24-28
Identifying and tracking key performance indicators
Guerra, I.   2003 ASTD Links
A perspective adjustment to add value to external clients, including society
Kaufman, R. & Guerra, I.   2002 Human Resource Development Quarterly 13 (1) 109-115
Thriving and not just surviving: New Realities for tomorrow's public service executive
Kaufman, R., Flowers, G., Guerra, I. & Crispo, N.   2002 International Public Management Review 3 (1) 68-83
Getting valid and useful educational results and payoffs: We are what do, say, and deliver
Kaufman, R., Watkins, R., and Guerra, I.   2002 International Journal of Educational Reform 11(1) 77-92.
The future of distance learning: Defining and sustaining useful results
Kaufman, R., Watkins, R. and Guerra, I   2001 Educational Technology 41 (3) 19-26
Performance improvement based on results: Is our field adding value?
Guerra, I.   2001 Performance Improvement Journal 40 (1) 6-10
Distributed learning environment: Major functions, implementation, and continuous improvement
Converso, J.; Schaffer, S. Guerra, I.   2000 Eric Digest